Frequently Asked Questions
Last updated: August 18, 2025
What is IronKells Armory?
IronKells Armory is more than an online gun shop — it’s a Viking-inspired firearms and tactical lifestyle brand built by two brothers out of the oilfields of West Texas. We’re a small business with big vision, fueled by hard work, family values, and a no-BS commitment to freedom.
We’re family men first, building a legacy for our own and for customers who care about protecting what’s theirs. Freedom is our priority, which means helping people feel confident, knowledgeable, and comfortable enough to exercise their Second Amendment rights responsibly.
We got tired of ordering from 15 different companies just to fully upgrade one handgun. That’s why we’re building IronKells into a one-stop shop for firearm enthusiasts: custom builds and upgrades, survival gear, bug-out kits, and accessories — all under one roof at fair prices.
On the product side, we specialize in firearm customization, including Cerakote, hydro dipping, and performance upgrades, along with tactical gear and affordable ammo. We work to source the best gear at the best prices possible because preparedness should not be out of reach.
Do you have a physical store?
We currently operate as an e-commerce business to keep costs down and pass savings on to you. Firearms ship to licensed FFL dealers nationwide; gear and accessories ship directly to you. Texas shop appointments and drop-offs may be arranged by request.
Do you sell to law enforcement or military personnel?
Yes — proudly. We provide agency quotes, bulk support, and project coordination for law enforcement, military, and first responders. Email
support@ironkellsarmory.com to set up procurement.
What forms of payment do you accept?
Major credit and debit cards, Sezzle, and Affirm for flexible financing, all through secure encrypted checkout. We do not accept checks, money orders, or cryptocurrency at this time.
Do I need an FFL to purchase a firearm?
You do not personally need an FFL, but all firearms must ship to a licensed FFL dealer near you. You will complete the background check and transfer paperwork at pickup.
What is an FFL transfer?
We ship your firearm to a Federal Firearms License holder of your choice. When it arrives, the dealer contacts you, runs your background check, and completes the handoff. You pay the dealer’s transfer fee, which varies by location.
Can I cancel my order?
Orders can be canceled within 24 hours of purchase. After that, fulfillment or custom work begins and cancellation is no longer possible. Need to change something? Contact us fast before processing starts.
Where do you ship firearms?
To valid FFL holders within the United States, in compliance with local and federal law. Provide your preferred FFL during checkout or shortly after purchase and we’ll verify and ship to them.
What states do you not ship restricted items to?
We do not ship restricted items such as certain magazines, ammo, or firearms to jurisdictions where prohibited. Always review your local laws before ordering.
MAGAZINE SHIPPING DISCLAIMER
High-capacity magazines are tools of liberty — but some states treat them like forbidden relics. Because of that nonsense, we cannot ship restricted-capacity magazines to the following restricted zones:
Restricted States:
CA, CO, CT, DC, HI, IL, MA, MD, NJ, NY, RI, WA, VT — and any other state with restrictions that block lawful shipment.
Paperwork States:
If your state demands permits, FOID cards, or other required paperwork before you can possess a magazine, you must provide the documents before we ship. No paperwork = no shipment.
Adult signature may be required where applicable.
AMMO SHIPPING DISCLAIMER
Ammo is more than metal and powder — it’s the embodiment of freedom. We sell freedom in brass cases. Sadly, some states fear that truth and hate freedom.
Freedom-Hating Zones:
AK, CA, CT, D.C., HI, IL, MA, NJ, NY, RI — and any other state that thinks neutering the 2A makes them safer. We do not ship there. Period.
Paperwork States:
If your overlords demand permits, IDs, or FFL transfers, cough up the documents or your order dies in Valhalla’s spam folder.
Age Requirements:
18+ for long-gun ammo.
21+ for handgun ammo.
We know it is not your fault — freedom is often punished where it should be honored. But remember: rights not defended are rights surrendered.
How long does shipping take?
Most in-stock orders ship within 2–5 business days. Custom Cerakote or hydro-dip projects typically take 2–4 weeks depending on complexity. Large builds and bulk orders may require additional lead time. Tracking is provided.
Can I return a firearm?
By federal law, firearms are not returnable once transferred. Inspect your firearm at the FFL before signing. If there is an issue before transfer, refuse it and contact us immediately so we can make it right.
Do you sell NFA items (suppressors, SBRs, etc.)?
Not directly at this time. We can connect you with trusted SOT partners who handle NFA items and paperwork.
What customization services do you offer?
Custom Cerakote finishes, hydro dipping, stippling, engraving, trigger and performance upgrades, AR and Glock builds, themed designs, competition and collector projects, and agency work. Email us with your idea for a tailored estimate.
Can I send my firearm for upgrades?
Yes. Email us to get started. We will provide shipping instructions, a written estimate, and a timeline. After work is complete, the firearm is returned in compliance with applicable law.
Do you offer gunsmithing services?
Yes — Glock builds, AR assembly, sight installation, magwell fitting, trigger tuning, reliability and performance work, and Cerakote refinishing. For machining-heavy jobs, contact us for a custom quote.
What comes in the bug-out bags?
Our kits are tiered:
Basic — water filtration, first aid, fire-starting, and essentials.
Pro — adds tools, shelter items, extended food and water, and upgraded gear.
Elite — premium tactical gear, advanced medical, and optional firearm or FFL add-ons.
Full loadouts are listed on each product page.
Can I customize my bug-out bag?
Absolutely. Choose platform options where applicable, add or swap gear for urban, wilderness, or tactical use. Email
support@ironkellsarmory.com for a custom loadout.
How do I contact customer support?
Email
support@ironkellsarmory.com. We typically reply within 24–48 business hours. For urgent firearm shipping issues, include “URGENT” in the subject line.
What if my order is delayed or lost?
We will track delays with the carrier and keep you updated. If a package is lost, we will replace it when possible or refund it after the claim is processed. For firearms, we coordinate with the carrier and your FFL.
What is your return policy for non-firearm items?
Non-firearm, non-custom items may be returned within 14 days of delivery. Items must be unused, in original packaging, and in sellable condition. Refunds are issued after inspection.
How do I return an item?
Email us with your order number and reason for return. We will issue a Return Authorization and instructions. Returns without authorization are not accepted.
What is your shipping policy?
We ship via USPS, UPS, and FedEx. Gear and accessories ship to your door; firearms ship only to licensed FFLs. Flat-rate options are shown at checkout when available. You can view the full shipping policy on the website under Resources or Shipping & Returns.
Do you offer expedited shipping?
Yes — expedited options are available at checkout for eligible items. Production time for Cerakote or custom work cannot be expedited without prior approval.
Do you charge sales tax?
Sales tax is calculated by shipping address. Texas orders are taxed automatically, and other states follow applicable local regulations.
Is my information secure?
Yes. We use SSL encryption, tokenized payment processing, and industry-standard security controls. We do not sell your data.
Where can I view Terms & Conditions?
See the Terms of Use link in the footer or under your site resources for disclaimers, liability limits, warranty information, and customer responsibilities.
What’s your privacy policy?
Linked in the footer. In plain English: we collect what is needed to process orders, comply with laws, and improve your experience. We do not sell your data.
Do your bug-out bags include firearms or ammo?
Only select Elite kits may include optional firearm or ammo packages. Any firearm inclusion requires an FFL transfer and full legal compliance.
What Glock models do your holsters fit?
We source holsters for the most commonly used Glock models, including Gen 5 17, 19, 34, 45, and others as listed per product. We do not manufacture holsters yet, but we do customize select holsters with hydro-dip patterns, Cerakote finishes, and IronKells branding. Check each listing for exact fitment.
Do you offer IWB and OWB options?
Yes. We source quality holsters in both IWB and OWB configurations for concealed carry, range, competition, and duty use. While we do not manufacture our own yet, we offer custom hydro-dip and Cerakote finishes on select models.
How long does Cerakote or custom work take?
Most projects finish in 7–14 business days. Highly detailed patterns or large builds can run 3–4 weeks. Rush service may be available — contact us before sending your firearm.
What are IronSigil bracelets made from?
304 stainless steel, titanium, or hand-braided rope and paracord for durability with Nordic-inspired symbolism. Designs may be sourced, adapted, or created based on customer interest and then released in limited runs.
Are the Viking bracelets limited edition?
Yes. IronSigil collections drop in seasonal or limited runs. Once a design sells out, it is rarely re-released.