What is IronKells Armory?

IronKells Armory is more than an online gun shop — it’s a Viking-inspired firearms and tactical lifestyle brand built by two brothers out of the oilfields of West Texas. We’re a small business with big vision, fueled by hard work, family values, and a no-BS commitment to freedom. We’re family men first, building a legacy for our own and for customers who care about protecting what’s theirs. Freedom is our priority, which means helping people feel confident, knowledgeable, and comfortable enough to exercise their Second Amendment rights responsibly. We also got tired of ordering from 15 different companies just to fully upgrade one handgun. That’s why we’re building IronKells into a one-stop shop for firearm enthusiasts: custom builds and upgrades, survival gear, bug-out kits, and accessories — all under one roof at fair prices. On the product side, we specialize in firearm customization (Cerakote, hydro dipping, performance upgrades), tactical gear, and affordable ammo. We work to source the best gear at the lowest prices possible because preparedness shouldn’t be out of reach. Long term, we’re aiming to design and manufacture our own proprietary line of handguns and rifles, integrating modern tech with Texas-grade reliability.

Do you have a physical store?

We currently operate as an e-commerce business to keep costs down and pass savings on to you. Firearms ship to licensed FFL dealers nationwide; gear and accessories ship directly to you. Texas shop appointments and drop-offs may be arranged by request.

Do you sell to law enforcement or military personnel?

Yes — proudly. We provide agency quotes, bulk support, and project coordination for law enforcement, military, and first responders. Email support@ironkellsarmory.com to set up procurement.

What forms of payment do you accept?

Major credit/debit cards, Sezzle, and Affirm for flexible financing, all via secure encrypted checkout. We don’t accept checks, money orders, or cryptocurrency at this time.

Do I need an FFL to purchase a firearm?

You don’t personally need an FFL, but all firearms must ship to a licensed FFL dealer near you. You’ll complete the background check and transfer paperwork at pickup.

What is an FFL transfer?

We ship your firearm to a Federal Firearms License holder of your choice. When it arrives, the dealer contacts you, runs your background check, and completes the handoff. You pay the dealer’s transfer fee (varies by location).

Can I cancel my order?

Orders can be canceled within 24 hours of purchase. After that, fulfillment or custom work begins and cancellation isn’t possible. Need to change something? Contact us ASAP before processing starts.

Where do you ship firearms?

To valid FFL holders within the United States, in compliance with local and federal law. Provide your preferred FFL during checkout or shortly after purchase and we’ll verify and ship to them.

What states do you not ship restricted items to?

We don’t ship restricted items (e.g., certain magazines, ammo, or firearms) to jurisdictions where prohibited, including California, New York, New Jersey, Massachusetts, and Washington, D.C. Always review your local laws before ordering.

How long does shipping take?

Most in-stock orders ship within 2–5 business days. Custom Cerakote or hydro-dip projects typically take 2–4 weeks depending on complexity. Large builds and bulk orders may require additional lead time. Tracking is provided.

Can I return a firearm?

By federal law, firearms aren’t returnable once transferred. Inspect your firearm at the FFL before signing. If there’s an issue prior to transfer, refuse it and contact us immediately so we can resolve it.

Do you sell NFA items (suppressors, SBRs, etc.)?

Not directly at this time. We can connect you with trusted SOT partners who handle NFA items and paperwork.

What customization services do you offer?

Custom Cerakote finishes, hydro dipping, stippling, engraving, trigger/performance upgrades, AR and Glock builds, themed designs, competition and collector projects, and agency work. Email us with your idea for a tailored estimate.

Can I send my firearm for upgrades?

Yes. Email us to start. We’ll provide FFL shipping instructions, a written estimate, and a timeline. After work is complete, we return the firearm to your chosen FFL for pickup.

Do you offer gunsmithing services?

Yes — Glock builds, AR assembly, sight installation, magwell fitting, trigger tuning, reliability/performance work, and Cerakote refinishing. For machining-heavy jobs, contact us for a custom quote.

What comes in the bug-out bags?

Our kits are tiered: Basic — water filtration, first aid, fire-starting, essentials. Pro — adds tools, shelter items, extended food/water, upgrades. Elite — premium tactical gear, advanced medical, optional firearm/FFL add-ons. Full loadouts are listed on each product page.

Can I customize my bug-out bag?

Absolutely. Choose platform options (where applicable), add/swap gear for urban, wilderness, or tactical use. Email support@ironkellsarmory.com for a custom loadout.

How do I contact customer support?

Email support@ironkellsarmory.com. We typically reply within 24–48 business hours. For urgent firearm shipping issues, include “URGENT” in the subject line.

What if my order is delayed or lost?

We’ll track delays with the carrier and keep you updated. If a package is lost, we’ll replace it when possible or refund after the claim is processed. For firearms, we coordinate with the carrier and your FFL.

What is your return policy for non-firearm items?

Non-firearm, non-custom items may be returned within 14 days of delivery. Items must be unused, in original packaging, and in sellable condition. Refunds are issued after inspection.

How do I return an item?

Email us with your order number and reason for return. We’ll issue a Return Authorization (RMA) and instructions. Returns without an RMA aren’t accepted.

What is your shipping policy?

We ship via USPS, UPS, and FedEx. Gear and accessories ship to your door; firearms ship only to licensed FFLs. Flat-rate options are shown at checkout when available.

Do you offer expedited shipping?

Yes — expedited options are available at checkout for eligible items. Note: production time for Cerakote/custom work can’t be expedited without prior approval.

Do you charge sales tax?

Sales tax is calculated by shipping address. Texas orders are taxed automatically; other states follow applicable local regulations.

Is my information secure?

Yes. We use SSL encryption, tokenized payment processing, and industry-standard security controls. We do not sell your data.

Where can I view Terms & Conditions?

See the “Terms of Use” link in the footer for disclaimers, liability limits, warranty info, and customer responsibilities.

What’s your privacy policy?

Linked in the footer. In short: we only collect what’s needed to process orders, comply with laws, and improve your experience. We don’t sell your data.

Do your bug-out bags include firearms or ammo?

Only select Elite kits may include optional firearm or ammo packages. Any firearm inclusion requires an FFL transfer and full legal compliance.

What Glock models do your holsters fit?

We source holsters for the most commonly used Glock models (e.g., Gen 5 17/19/34/45 and others as listed per product). We don’t manufacture holsters yet, but we customize sourced holsters with hydro-dip patterns, Cerakote finishes, and IronKells branding. Check each listing for exact fitment.

Do you offer IWB and OWB options?

Yes. We source quality holsters in both IWB (inside-the-waistband) and OWB (outside-the-waistband) configurations for concealed carry, range, competition, and duty use. While we don’t manufacture our own yet, we offer custom hydro-dip/Cerakote finishes on select models.

How long does Cerakote or custom work take?

Most projects finish in 7–14 business days. Highly detailed patterns or large builds can run 3–4 weeks. Rush service may be available — contact us before sending your firearm.

What are IronSigil bracelets made from?

304 stainless steel, titanium, or hand-braided rope/paracord for durability with Nordic-inspired symbolism. Designs are sourced from third-party CNC files for purchase, adapted by us, or created based on customer interest and requests — then released in limited runs.

Are the Viking bracelets limited edition?

Yes. IronSigil collections drop in seasonal/limited runs. Once a design sells out, it’s rarely re-released — true collectible pieces.

Privacy Policy

IronKells Armory LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including any associated mobile or desktop applications. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information from you in various ways, including when you visit our website, register for an account, make a purchase, subscribe to our newsletter, or contact us. The types of information we collect may include:

Personal Identification Information: Name, address, email address, phone number, and date of birth.
Account Information: Username, password, and other information you provide when creating an account.
Payment Information: Credit card information, billing address, and other data required for processing payments.
Order Information: Details about the products you purchase, including firearms, ammunition, and accessories.
Device Information: Information about the device you use to access our website, such as IP address, browser type, operating system, and mobile device ID.
Location Data: We may collect location data if you grant permission through your device settings, for purposes such as order verification or fraud prevention.
Log Information: Details about your interactions with our website, including browsing history, search terms, and the pages you view.

2. How We Use Your Information

We use your information to:

Process Orders and Transactions: Fulfill your purchases, provide receipts, handle returns, and communicate with you about your orders.
Verify Identity and Compliance: Ensure compliance with federal, state, and local firearm laws, including age verification and background checks as required by law.
Enhance User Experience: Personalize your browsing experience, improve our website, and provide content tailored to your interests.
Marketing and Promotions: Send you promotional materials, newsletters, or information about new products or services, but only if you have opted in to receive such communications.
Fraud Prevention and Security: Detect and prevent fraudulent transactions, unauthorized access, and other potentially harmful activities.
Legal Compliance: Comply with applicable legal obligations, including firearm-related laws, tax laws, and data protection regulations.

3. Legal Basis for Processing Personal Data (GDPR Compliance)

If you are located in the European Economic Area (EEA), we rely on the following legal bases for processing your personal data:

Consent: Where you have given clear consent for us to process your personal data for specific purposes (e.g., newsletter subscription).
Contractual Necessity: To fulfill a contract with you, such as processing your orders and providing customer support.
Legal Obligation: To comply with legal obligations, including firearm-related regulations and tax requirements.
Legitimate Interests: To improve our services, prevent fraud, and secure our platform, balanced against your privacy rights.

4. Information Sharing and Disclosure

We may share your information in the following ways:

Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, shipping, background checks, marketing, and analytics.
Legal Requirements: When required by law, regulation, or legal process, or in response to valid requests by public authorities, including law enforcement or government agencies.
Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, your information may be transferred as part of the transaction.
Protection of Rights: When necessary to protect and defend our rights, property, or safety, or that of our users, customers, or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes keeping information for legal, tax, and regulatory obligations.

6. Security of Your Information

We implement reasonable security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data. We recommend you take steps to protect your own information, such as choosing a strong password and not sharing your login details.

7. Your Privacy Rights

Depending on your location, you may have specific privacy rights, including:

Access: Request access to your personal information.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of personal information, subject to legal retention requirements.
Objection: Object to our processing of your personal data under certain circumstances.
Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at support@ironkellsarmory.com.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyze website traffic, and tailor content to your preferences. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may impact the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked sites you visit.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with personal information, we will take steps to delete it in accordance with applicable laws.

11. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries. By using our services, you consent to the transfer of your information to countries that may not have the same data protection laws as your country.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. We will notify you of significant changes by posting the revised policy on our website or through other communication methods. The “Effective Date” at the bottom of this policy indicates when it was last updated.

13. SMS Messaging Disclosure

By providing your mobile phone number and opting in to receive SMS communications, you consent to receive automated text messages from IronKells Armory LLC at the phone number provided. These messages may include order updates, customer service notifications, and promotional offers. Message frequency varies based on your interactions with us. Consent to receive marketing text messages is not a condition of any purchase. Please review our Mobile Terms of Service.

Opt-In Agreement

By opting in via our website, during checkout, or other sign-up forms, you consent to receive recurring messages from IronKells Armory LLC. By providing your mobile number, you confirm you are the subscriber or customary user of the number provided and authorize IronKells Armory LLC to send automated texts, including messages using autodialed or prerecorded systems.

How to Opt-Out

You may opt out of SMS communications at any time by replying “STOP” to any text message you receive from us. You will receive a final text confirming your opt-out, and no further messages will be sent unless you re-subscribe. You may also contact us directly at support@ironkellsarmory.com to request removal from our SMS list.

Help and Support

If you need assistance, reply “HELP” to any message or contact us at support@ironkellsarmory.com. We will provide information on how to opt out, seek assistance, or access our privacy practices.

Message and Data Rates

Message and data rates may apply depending on your mobile plan. By subscribing, you acknowledge that any costs for SMS messages are billed by and payable to your mobile service provider, not IronKells Armory LLC.

Data Collection and Usage

The personal information we collect in connection with SMS communications is used in accordance with our Privacy Policy. This includes your mobile number and, if provided, your name and contact preferences. We use this data for order processing, customer support, and marketing communications. Your information is not shared with third parties for their marketing purposes.

Changes to SMS Terms

We reserve the right to update these SMS terms at any time. Any changes will be posted in this Privacy Policy. By continuing to use our SMS services, you agree to any updated terms.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

IronKells Armory
support@ironkellsarmory.com
1-800-556-IRON

Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service, Mobile Terms of Service, Shipping & Return Policy, and Privacy Policy. If you do not agree, please do not use our Services.

Last Updated: 10/01/2024